Teller/Member Service Representative

Union County Employees FCU is seeking a Teller Member Service Representative

TELLER/MEMBER SERVICE REPRESENTATIVE POSITION

Union County Employees FCU, Elizabeth, N.J is seeking a Teller/Member Service Representative responsible for processing member transactions, office duties, and assistance with collections. The position requires a minimum of three (3) days per week. Candidate must have good phone and computer skills, be organized, and results oriented.

Requirements

  • A high school graduate with good verbal and written communication skills.
  • Must be organized and good at documentation and details.
  • Ability to develop a working knowledge of office operations and the in-house teller system.
  • Position requires scheduling flexibility and willingness to learn new tasks.

Responsibilities

Member Services

  • Processes member transactions according to office policies and procedures
  • Maintain knowledge of all CU products and services in order to affectively promote products.
  • Open new accounts as needed and handle member inquiries and insurance claims.
  • Complete daily deposit slips and investigate, resolve, and report out of balance conditions and resolutions.
  • Initiate check stop payments orders with bank.
  • Perform other duties as may be needed/assigned (which include filing, faxing, correspondence, etc.).

Collections

  • Assist the Collector/Manager with all related collection efforts.
  • Contact delinquent members by phone, email or mail to discuss accounts and make payment arrangements. Follow up on promises to pay.
  • Maintain/document all collection efforts on the on-line computer system.
  • Provide information to attorney for suits, levies, and judgments.

Send resume to: UCEFCU–Manager, P.O. Box 78, Elizabeth, NJ 07201-2202 or fax 908-558-2373.

Posted 7/26/17