Garden Savings Federal Credit Union is seeking a Collector

Location:   129 Littleton Road, Parsippany, NJ


Seeking a Collections professional with 2-5 years of experience collecting consumer debt.  Bilingual Spanish preferred.  Fast paced work environment.  Candidate must have good phone and computer skills, be organized, and results oriented.


  • High School graduate
  • 2-5 years of experience collecting consumer debt preferably for a financial institution
  • Experience with Akcelerant software a plus
  • Bilingual English/Spanish preferred
  • Results oriented, focused on achieving deadlines
  • Must be organized, good at documentation & have attention to details
  • Ability to work effectively as a team member
  • Willing to work at least one evening a week and every other Saturday


  1. Contact delinquent members by phone, email or mail to discuss accounts and make payment arrangements. Follow up on broken promises to pay.
  2. Notate all collections efforts in collections system (Akcelerant).
  3. Effectively use skip tracing techniques to gain contact with delinquent members.
  4. Assign collateral for repossession.  Maintain repossession log and notate repo status in core and collections systems.  Coordinate with repo agent and member to assist with redemption.
  5. Process credit disputes in E-Oscar. Generate monthly reports in E-Oscar.
  6. Coordinate & process insurance claims for Total Losses, CPI (collateral protection) and GAP.
  7. Handle inquiries from members, employees, dealers and dealer network on payoffs, account status, etc.
  8. Complete Title Release Forms.
  9. Insure adherence to credit union collection procedures and insure all collection practices are in accordance with FDCPA.
  10. Other responsibilities may include: providing information to attorney in order to file suits and processing levies/judgments.

Please Submit Resume to

Posted 8-25-17