Full-Time Non-Exempt Electronic Services Representative

Atlantic Federal Credit Union is seeking a Full-Time, non exempt Electronic Services Representative

Atlantic Federal Credit Union currently has the following full time, 35 hour work week, non-exempt Electronic Services Representative position available in our Kenilworth office:

Job responsibilities include:

  • Perform all aspects of ACH processing to include, but not limited to: retrieving “raw” files; transfer files to mainframe computer; initiate system jobs to post files and fee accounts for courtesy pay and NSF items; process exception items; balance advice files to posting reports.
  • Process and correct all EFT transactions transmitted daily.
  • Process all Government Reclamations, levies and subpoenas.
  • Process Visa Debit Card disputes life cycle.
  • Process SEG (Select Employee Groups) payrolls in a timely manner.
  • Process shared branching returned items thru co-op network.
  • Perform all tasks associated with the daily posting of share draft clearings to members’ accounts to include, but not limited to: retrieving “raw” files via the internet from the secured Alloya Corporate FCU site; transfer files to mainframe computer; initiate system jobs to post clearings and fee accounts for courtesy pay and NSF items; print and mail courtesy pay and NSF notices; honor/return exception items.
  • Process paper statement fees exceptions.
  • Work with other departments in the efficient processing of member requests.
  • Provide support to inter- and intra-departmental staff as needed.
  • Build long-term financial relationship with each member through active participation in the Credit Union’s consultative service culture initiatives.
  • Assist in solving member related issues or questions on EFT/ACH.
  • Back up to call center when needed.
  • Perform other duties and responsibilities as required or assigned

Education and Skill Experience

  • Minimum high school diploma or GED equivalent. Some college credits preferred
  • At least two (2) years in a financial institution with similar job functions.
  • Strong interpersonal skills (oral and written communications), active listening, positive attitude, deportment.
  • Sufficient typing skills (i.e. 40 wpm)
  • Proficient in office equipment such as, but not limited to, PC, MS Office and the ability to learn new software programs as required.

We offer a full benefits package including: Medical, Dental, Vision, 401(k), defined benefit plan, Tuition reimbursement and paid time off.  Qualifying candidates should send resume including salary requirements to janetg@atlfedcu.com. Submissions without salary requirements will not be considered.

Posted 9-15-17