Member Service Representative/Retail Branches

Atlantic Federal Credit Union currently has the following full time, 35 hour work week, non-exempt Member Service Representative/Retail Branches position available at its Newark office.

Essential Functions

Core competencies include, but not limited to, the following:

  • Build a long-term financial relationship with each member through active participation in the Credit Union’s consultative service culture initiatives
  • Use member onboarding program and other member interactions as opportunities to identify member needs and long-term financial goals and educate him/her of the potential product and service solutions
  • Work with other departments in the efficient processing of member transactions on their loan and deposit accounts.
  • Safeguard the assets of the branch by assuring that cash procedures are followed, administering and enforcing all security procedures, complying with BSA and all federal regulations relating to branch operations
  • Assist in performing traditional teller functions such as cash drawer balancing and processing member transaction requests such as deposits, withdrawals, transfers
  • Provide support to inter- and intra-departmental staff as needed up to and including covering other departments and branches.
  • Flexibility with scheduling/coverage due to business needs
  • Other duties as assigned

Education and Skill Experience 

  • Minimum high school diploma or GED equivalent.  Some college credits preferred
  • At least two (2) years in a financial institution with similar job functions. 
  • Strong interpersonal skills (oral and written communications), active listening, positive attitude, deportment.
  • Sufficient typing skills (ie. 40 wpm)
  • Proficient in office equipment, such as, but not limited to, PC, 10-key calculator, copier and software such as MS Word, with the ability to learn new software

Atlantic Federal offer a full benefits package including: Tuition reimbursement, Medical, Dental, Vision, 401K, and paid time off. Qualifying candidates should send resume including salary requirements to janetg@atlfedcu.com. Submissions without salary requirements will not be considered.

(Posted 02/08/17)