Donna Pancoast

Shared Compliance Manager
800-792-8861 ext. 122

Donna Pancoast has been working for over 30 years in the financial services industry, working in both back office and branch locations, with over 15 years’ experience in the Compliance and Operations fields. Her prior experience with federal examinations will be an asset to the credit unions currently participating in the Shared Compliance Specialist program, as previous organizations received consistent ratings of “no exceptions” in the area of BSA Compliance under her guidance. Pancoast’s previous experience also includes retail branch management, product implementation management, two computer conversion projects, and conducting numerous staff training courses in both the commercial and community banking environments.

Since joining the New Jersey Credit Union League in April 2009 as a Shared Compliance Specialist, Pancoast, working with the Director of Compliance, has grown the program from two credit unions to 14 credit unions. In 2009, Pancoast earned the designation of Credit Union Compliance Expert (CUCE) and in 2012 earned the designation of Bank Secrecy Act Compliance Specialist (BSACS).

In 2016, Pancoast was promoted to Shared Compliance Manager.

She has a degree in International Business (French) from Holy Family University. In addition, she has completed the Public Speaking program through the Dale Carnegie Institute and has taken several courses over the years to keep current with both her degree and the financial industry.