Sunday, October 20, 2019

Fast Track to Leadership, Jill Nowacki 
2:30 pm to 4:00 pm 
A 90-minute session for emerging leaders to identify pitfalls to avoid, opportunities to explore, and truths about moving forward to reach full potential in your career…no matter how far you’ve already come, or how far you still want to go.

Monday, October 21, 2019

Opening Keynote: The 5 Disciplines of High-Performance Teams, Chester Elton  
8:30 am to 10:30 am 
Organizations are moving to team-based work in droves, but 96 percent of executives cite poor collaboration as the main sources of workplace failures. It might be the most-pressing question businesses must address: How can managers better lead teams to improved performance given the volatility and challenges teams face today:

  • Increasing speed of change
  • Emergence of a global, "gig" economy
  • The rise of the Millennials
  • Need to work morecross-functionally

Elton's research shows a set of leadership disciplines makes the biggest difference. They help audiences apply the new science of leadership to speed productivity, inspire innovation and robust debate, manage generational differences, and create true alignment around customers. 


Solutions Theatre
10:30 am to 11:00 am
njBIZloan Connection
Murray Halperin
Is your credit union getting ready for the future of lending? Find out how our FinTech approach can pave the way for credit union growth in business lending and other products in 2020 and beyond.

Key Discussion Points will include:

  • Methods for prospering during an economic slow down
  • How combining this FinTech approach with digital marketing can help your credit union increase engagement with business owners, brokers and investors
  • The power of a traditional personal touch and FinTech approach in business lending


Solutions Theatre
11:15 am to 11:45 am
Jim Griffis
Join the discussion around how overdrafts fit in today’s service culture. Jim Griffis, Regional Director of JMFA, will share useful tips and insight on how credit unions are improving growth and creating exceptional service with their overdraft strategy including:

  • Avoiding potential compliance exam issues and litigation
  • Measuring customers’ value from a service you are already offering
  • The financial impact of a passive strategy


NCUA/NJ DOBI Roundtable 
1:40 pm to 2:40 pm  
Join Thomas Hunt and Christopher Lopes from the NJ Division of Banking and Insurance along with Marcus Vanderwall and Terry Adam from NCUA for an update on the regulatory front.


A Strategic Plan is a Hero's Journey, Rich Jones 
1:40 pm to 2:40 pm 
Too often strategic planning gets lost to the day to day task of running a credit union. The result is very incremental growth and improvement. In this fun and engaging keynote session, attendees will learn how to break this cycle with the steps to transforming strategic thinking into a strategic plan and an implementation plan.


Setting a Different Table: Expand Your Talent Pool to Win the War for Talent, Jill Nowacki  
1:40 pm to 2:40 pm
This one-hour conversation will help leaders understand how to build organizations—from the teller line through the Board of Directors-- that attract a wider talent pool, full of people with unique strengths, backgrounds, and skillsets. Diverse organizations advance innovative thinking and drive better bottom-line results.


Freakonomics - True Drivers of Auto Loan Demand, Nicole Haverly 
2:45 pm to 3:45 pm 
Discussion will review results of several million auto loans and loan applications from CUs across the country, and will reveal demand sensitivity relative to interest rate and loan maturity variation. Associated findings include monthly payment targeting, and rapid growth in auto loan debt.  

Takeaways/Learning Objectives:

  • Learn the effects of interest rate on auto loan demand
  • Learn the effects of loan maturity on auto loan demand
  • Understand how rate/maturity can effect monthly payment targeting
  • Gain insight on the magnitude of growth of US auto debt

Designing for Change: A Practical Guide to Branch Transformation, Glenn Grau 
2:45 pm to 3:45 pm 
Join us as we bring creative and innovative solutions to the financial industry’s toughest challenges. From lackluster and inconsistent branding to outdated, inefficient use of retail space to appropriate implementation of the latest technology, we will review five case studies of successful design/build, renovation and retail branding projects. Take advantage of lessons learned from fellow professionals who went through the transformation process and gain specific insight as to what works, what doesn’t and why.

NCUA Hot Topics, Terry Adam and Marcus Vander Wall 
2:45 pm to 3:45 pm 
NCUA examiners will focus on the following topics:

  • Bank Secrecy Act Compliance
  • Concentrations of Credit
  • Consumer Compliance
  • Current Expected Credit Losses (CECL)
  • Information Systems and Assurance
  • Liquidity and Interest Rate Risks

Guest Program #1: Cooking Demo with Hard Rock Chefs  
3:00 pm to 4:00 pm 
Description coming soon


The Transformation of Executive Benefits: What it Means for Your Next Executive Search, Peter Sullivan 
4:00 pm to 5:00 pm 
Using an increased universe of investments to counteract continued low returns—and the rising costs of employee benefits. Hear how your credit union can strategically invest in funding solutions such as business-owned life insurance, annuities, and even stocks and bonds to substantially increase return on assets—as long as earnings are earmarked for an employee benefits program. Learn how to safely structure your program, so it’s not subject to the investment limitations of parts 703 and 704, how to ensure your plan remains in compliance and performs as it was designed.


Leveraging Your CECL Data for Other Purposes, Nicole Haverly 
4:00 pm to 5:00 pm
So you've spent months and months gathering historical data to meet the new allowance requirements. Why not use this data for more than CECL? This presentation explores ways financial institutions can capitalize on the work put into CECL preparation.

Takeaways/Learning Objectives: 

  • Gain a knowledge of applying advanced profitability analysis
  • Understand how loan pricing is adjusted based on CECL data
  • Learn how to have increased accuracy in risk analysis 


Advanced ACH: Sticky Situations-Handling Consumer ACH Disputes, Rayleen Pirnie 
4:00 pm to 5:00 pm
Credit unions are often faced with handling consumer disputes of ACH debits; many situations aren’t covered in the ACH Rules nor is there any clear direction from other resources. This session focuses on the most common disputes and provides staff with a basic understanding of what is required to maintain compliance plus tips on handling these issues from both a frontline and Operations perspective. The course concludes with some real life, recent “sticky situations” where attendees try their hand at solving the issue while balancing compliance obligations with member services.  

Tuesday, October 22, 2019

Big Data to Small Data, Rich Jones 
8:30 am to 9:50 am 
Big Data, Ai, Machine Learning; we’ve all heard the buzz words, but data is not about buzz words. In this session, you will not only learn what Big Data is, but more importantly how the data you have in your systems today can be leveraged for balance growth, product adoption, and improved member experience. This session is chock full of take-aways!

Jeopardy! Fraud Edition, Rayleen Pirnie 
8:30 am to 9:50 am
Bring your sleuthing skills to this fast-paced, interactive Jeopardy-game-show style program where all attendees get to show off their fraud knowledge and learn some new tips! Attendees split into teams and form the correct “questions” to topics in the categories of Fraud Types, Anything Goes, Laws and Regs, Busted, and Bugs and Colds. Come join us for a riotous time while learning some new tips and tricks about the fraud world.


Guest Program #2: Memorabilia Tour with Hard Rock Staff 
8:30 am to 9:45 am 
Description coming soon