Free Webinar: The Balance Between Fraud Security & Frictionless Member Service

Thursday, May 09, 2019

10:00am  to  11:00am

NJCUL FREE Compliance Webinar: The Balance Between Fraud Security & Frictionless Member Service


Thursday, May 9, 2019

10:00 a.m. - 11:00 a.m. (EST)



As fraud detection continues to evolve, this, along with cybersecurity is top of mind for many credit unions. These strategic conversations range from – compliance with FFIEC’s Cybersecurity Assessment Tool – to planning ahead and making timely investments in the next generation of fraud detection.


Register Today!

During this session you will hear from Scott Butterfield, Your Credit Union Partner and Chris Ryan, Director of Fraud and Identify Solutions at Experian, as they define the future of fraud prevention and the quality of member experiences going forward.



Scott Butterfield, CUDE
Scott is a trusted advisor to the leaders of more than 170 credit unions located throughout the United States. A respected veteran of the CU Movement, he understands the challenges and opportunities facing credit unions today. Scott believes that credit unions matter, and that consumers and small businesses need credit unions now more than ever. 

More than 30 years of credit union service

Scott delivers more than up-to-date industry best practices. His credit union experience is hands on working in credit union’s developing and managing successful loan portfolios, growth strategies, business development and community development plans.


Industry Thought Leader

Scott is a widely published and recognized credit union thought leader. A monthly contributor for, semi-annual contributor to CUNA’s Director Newsletter, CUNA’s and other credit union trade publications.  Scott is a frequent speaker and presenter in the U.S. and International Credit Union space. 

Scott collaborates and partners with credit union best practice service providers and advocates including, Experian, Northwest Credit Union Association, New Jersey Credit Union League, Inclusiv, and Mark H. Smith, Inc.

Visit for more information.


Christopher Ryan
Experian North America, Fraud & Identity Marketing Leader

With 20+ years of experience in fraud prevention, Chris currently uses his expertise to identify the most critical fraud issues facing individuals and businesses in North America and he guides Experian’s application of technology to mitigate fraud risk.

In 12 years with Experian, Chris’ responsibilities have ranged from Product Management to managing a team that insured the successful use of Experian’s products.  Chris was the first member of what is now Experian’s Advisory Services consulting practice, and has first-hand experience addressing fraud related issues across a wide range of industries including the Federal Government’s Social Security, Revenue, and the Center for Medicare/Medicaid agencies, state tax agencies, lenders, deposit and investment services, utilities and other areas that require identity assurance and fraud risk management.

Prior to Experian, Chris worked for the CUNA Mutual Group’s Credit Union Protection team and led efforts to improve the quality and increase the use of payment card fraud solutions available to credit unions. 


Christopher Ryan

T: 1 302 765-7481 |



Questions: Contact Nicola Foggie, NJCUL Senior Vice President Compliance & Regulatory Affairs at