CUNA Launching Call-to-Action on Robocalls and Call Blocking as Thursday Deadline Approaches

CUNA is issuing an action alert related to the FCC’s draft Declaratory Ruling on robocalls and call blocking. There is particular urgency as the comment period on the Declaratory Ruling expires on Thursday, and the FCC is expected to adopt the Ruling on June 6. If adopted, it would go in effect immediately.

CUNA has several concerns regarding the Ruling, not the least of which is the fact that it sets up a situation in which neither the credit union nor its members may know if a telephone company decides to block their calls. There is also concern with the enhanced call blocking option that would permit consumers to block all calls that aren’t on a personal white list, like their phone’s contact list. Further, the FCC’s proposed action is inconsistent with guidance credit unions have received from their regulators, which is why CUNA wrote NCUA and CFPB to ask them to intervene.  

CUNA will be filing a comment letter this week and is encouraging sate leagues and credit unions to consider doing so as well. The action alert due out this morning will include instructions on how to submit comment letters.