Bryn Conway Explains How to Provide a Consistent Member Experience to Drive Growth...

What does chemistry have to do with retail delivery? Chemistry is the ‘bridge science’ meaning it connects all the other natural sciences. By providing what your members want and need, retail delivery is the bridge science for brand and business development as well as growth in your credit union. Daniel Newman explained it best in a recent Forbes article, “If you want to build brand affinity, give the people what they want. What they want, it turns out, is an experience.” Hear from Bryn Conway, who made an appearance on CUBroadcast, on her presentation "The Chemistry of Retail Delivery: How Providing a Consistent Member Experience Drives Growth​" which she will discuss during our June 11th Business Development Roundtable